The power of reviews
Social proof is an incredibly powerful tool for your brand. In fact, 53% of American shoppers consider reviews to be the most important part of their online shopping experience. Reviews can help you:
- Drive sales: Consumers trust their fellow shoppers. When positive reviews about your product or service appear in a Google search or on your site, interested prospects will be more likely to purchase.
- Enhance customer service: Constructive feedback is equally as important. Having a mix of positive and negative reviews proves that your reviews are genuine. You can then make improvements based on feedback, or answer questions directly from the product page.
- Unlock new insights: By having all customer data in one place, you can build a more complete picture of a customer's journey with your brand.
Klaviyo Reviews allows you to keep all your data and messaging in one place, leading to a more seamless customer experience, more accurate reporting, and time saved managing multiple applications.
Set up Klaviyo Reviews
Before setting up Reviews, make sure you meet these criteria:
- Have an active Klaviyo account.
- Use Shopify or WooCommerce as your ecommerce platform.
- Understand that Reviews is billed separately from your email or SMS plan.
Based on your ecommerce platform, follow the steps below to set up Klaviyo Reviews.
Shopify
First, install Klaviyo Reviews from the Shopify app store.
Next, install reviews widgets on your site. Reviews widgets display reviews data on your website. Choose the appropriate link below based on your Shopify theme to install reviews widgets:
Once you've installed reviews widgets, follow this guide to customize reviews widgets’ appearance and styles, if desired.
If necessary, import reviews from a previous platform into Klaviyo.
WooCommerce
Install Klaviyo Reviews on your WooCommerce store. There are several ways to install Klaviyo Reviews on WooCommerce, so follow these Help Center instructions to find the one that's right for you.
If necessary, import reviews from a previous platform into Klaviyo.